How can we help?
Pick a category to get started, or submit a ticket and our team will get back to you.
All systems operational· View statusGetting Started
Account setup, first searches, and a tour of the dashboard.
Account & Billing
Plans, invoices, payment methods, and subscription changes.
Permit Search & Filters
Building searches, saving filters, and reading permit records.
Contacts & Enrichment
How contact details are matched, verified, and updated.
Lists, Tags & Export
Organizing leads, team notes, and exporting CSVs to your CRM.
Coverage & Zip Codes
Claiming your priority zip codes and requesting new counties.
Teams & Seats
Inviting reps, assigning lists, and managing seat counts.
Data Accuracy & Privacy
Reporting a data issue, corrections, and security questions.
Submit a support ticket
Tell us what’s going on and our support team will follow up by email. You can track every request you’ve submitted from the PermitFalcon help center.
Open a ticket